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Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2012. We may collect the following information:

•  name and job title, contact information including email address
•  demographic information such as post code, preferences and interests
•  other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for Internal record keeping, customise the website according to your interests, or improve our products and services,  We may contact you by email, phone, fax or mail. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or email us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of any information which we may hold on you please write to; Balcombes DIY, Hailsham Road, Heathfield, East Sussex. TN21 8AE
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


KeyMark Coverage Area

We cover most areas on the map... Give us a call on your area!

All calls monitored 24 Hours every Day - Seven days a Week

  • Tunbridge Wells - 01892 800180
  • Eastbourne - 01323 700091
  • Uckfield - 01825 212092
  • Heathfield - 01435 868493
  • Mobile - 07759 800694